The administrator of the watch can add helpers in the online watch management portal: my.smartwatcher.com/login


  • In the "Watchers" menu, you can enter the helper’s phone number, select the relation with the wearer and press "invite".
  • A form will pop up to provide some more information about the helper.
  • After you fill out the form, press "invite helper” and the helper will receive an SMS with a link to download the SmartWatcher® app.
  • You can invite up to 12 contacts to become your helpers.
  • The helpers will receive an SMS with a link to download the SmartWatcher® app and *they* must accept the invitation.


Please notice that with a FRIENDS & FAMILY subscription, only mobile phone numbers can be assigned as a helper. The helpers will receive an SMS with a link to download the SmartWatcher® app and must accept the invitation.  If you use FRIENDS & FAMILY PLUS you can also add landline numbers and the app is no longer necessary.