Below is an explanation of all the watch settings in the watch management portal.
Vibrate during an active alert
Provides tactile feedback that an alert has been activated. Gives discreet reassurance.
Beep before alert
Plays an audible tone for a number of seconds before transmitting an alert. Gives the wearer an opportunity to cancel the alert, thereby avoiding false alarms.
Screen on during an active alert
Keeps the screen on when an alert has been activated. Provides visual reassurance.
Warning if discreet mode is on at the same time: As discreet mode is switched on, you may wish to switch off this setting in order to have visual discretion.
Turn on the screen with wrist raise
Shows the time when the wearer raises their wrist. Avoids the need to press the upper button to switch on the display. This feature consumes more power, depending on how often the wearer moves their wrist.
Prevents the screen from switching on during safety events. Audio is muted (except for telephony). This is useful in security/protection scenarios. Helpers are recommended to mute their microphone during calls.
Disable end alert by wearer
Prevents the wearer from ending an alert by tapping on the red animation. An alert is normally ended automatically upon completion of a call with a call-centre or friends & family group. An alert can also be manually ended in menu item Alert History.
Disable start alert and power off by wearer
Prevents the wearer from starting an alert by pressing the watch's alert button. Also, the wearer can not power off the watch by pressing the watch's power button.
Periodic alert notification
Sends repeated push notifications to helpers' smartphones in case of an alert. Useful for Friends and Family subscriptions where a single notification may not catch the watcher’s attention.
Defines the language used for displaying messages on the watch, as well as audio announcements.
Low power mode
Increases battery life by minimising data transmission. We recommend switching this on in case the experienced battery life is insufficient for your needs.
Defines under which circumstances an incoming call on the watch is answered automatically. Avoids the wearer having to press the screen to answer a call.
Automatically block calls from non-helpers
Rejects calls from unregistered numbers. Useful for blocking unwanted calls, but keep in mind that helpers should not suppress their caller-id or they too will be blocked.
Your preferred watchface is a matter of taste. 'Classic' shows you all the numbers, 'Clarity' features large, clear numerals and 'Digital' features large digits for a modern look. To get a visual overview of the different watchfaces, see: What is the difference between the three different watchface styles?
We recommend 'black on white' if you have a white watch. 'Yellow on blue' can give improved visual contrast for wearers with macular degeneration.
Shows the current day of week and date.
Shows the number of seconds within a minute, in case this precision of time display is required.
Shows the approximate state of charge of the battery. In case the level reading becomes inaccurate, we recommend completely discharging and then fully recharging the watch.
Allows triggering an alert by tapping an icon on the watchface. As this can lead to false alarms, we recommend trying out this feature for a while and in case of false alarms, rely on the physical button to trigger an alert.
Shows an icon on the watchface when the watch loses data connectivity.
Shows the signal strength level on the watchface, as well as connection type (G/E/H/3G).
Low Battery Reminder
Flashes the screen and plays a sound when the battery level reaches the defined level. Reminds the wearer to charge their watch.
Defines how often reminders should repeat if the watch is not charged.
Watch speaks the words: “Please charge your watch”.
Suppresses the battery reminder between the defined hours.
Confirm safety on movement (inactivity sensor)
When the safety timer is active, safety is automatically confirmed when the wearer moves their wrist. This avoids the need to press the screen to confirm safety. The watch's sensor is activated after 80% of the timer's interval has elapsed.