Subscriptions
Explanation about our various subscriptions
This information is relevant for the new subscriptions "Family & Friends" and "Familiy & FriendsPRO". It also applies to the o...
Wed, 1 Dec, 2021 at 2:30 PM
When the Wearer presses the watch's alarm button, she or he will be directly connected to the relevant emergency call center in the country of residence...
Wed, 1 Dec, 2021 at 3:50 PM
For the emergency call center to provide optimal service, it needs information such as who to contact in an emergency, if the wearer uses medication, where ...
Thu, 6 Feb, 2020 at 11:52 AM
Sometimes, it's not possible to fill out all the required information at once. In order to add or change small details, you can trigger a test-alert and...
Thu, 20 Feb, 2020 at 11:12 AM
You can easily and quickly change your subscription plan in the Watch Management Portal. All your subscription details are visible in the menu item Account...
Wed, 1 Dec, 2021 at 4:09 PM
You can send us your written cancellation of the subscription before the end of the contractual period. If we don’t receive a written cancellation before ...
Wed, 12 Feb, 2020 at 2:44 PM
You have received this email because we are no longer able to make the payment of your subscription fees automatically. There may be two reasons for this: ...
Fri, 16 Apr, 2021 at 8:54 AM