Subscriptions
Explanation about our various subscriptions
When you press the watch’s alarm button, up to 12 personal contacts are alerted by notifications to the free SmartWatcher® app. All the helpers need to have...
Thu, 23 Jan, 2020 at 3:40 PM
When you press the watch’s alarm button, your helpers will be called upon their phones (mobile or landline). Thanks to the watch’s built-in microphone and s...
Thu, 23 Jan, 2020 at 2:55 PM
When you press the watch's alarm button you will be directly connected to our emergency call center, where highly trained safety professionals will be ...
Thu, 6 Feb, 2020 at 11:52 AM
For the emergency call center to provide optimal service, it needs information such as who to contact in an emergency, if the wearer uses medication, where ...
Thu, 6 Feb, 2020 at 11:52 AM
Sometimes, it's not possible to fill out all the required information at once. In order to add or change small details, you can trigger a test-alert an...
Thu, 20 Feb, 2020 at 11:12 AM
You can always upgrade your subscription to an higher plan, often it is upgraded within one working day. You can send us your preferred subscription per ...
Fri, 28 Feb, 2020 at 8:52 AM
You can send us your written cancellation of the subscription before the end of the contractual period. If we don’t receive a written cancellation before ...
Wed, 12 Feb, 2020 at 2:44 PM