Watch usage

Explanation how to use the watch

How do I trigger an alert?
When you press the lower red button, an alert will sound and the display will show a red icon after a few seconds. You don't have to touch the...
Wed, 12 Feb, 2020 at 10:49 AM
Can I also set an alert without pressing the red button?
It is possible to trigger the alert by pressing the grey icon on the display, instead of pressing the red button. To make this option available on the watch...
Wed, 5 Feb, 2020 at 11:11 AM
How to avoid triggering false alerts?
In the watch management portal, you can activate the setting "beep before alert", which allows the wearer to cancel the emergency call within 10 s...
Wed, 12 Feb, 2020 at 11:33 AM
How can I end a call on the watch?
To end a call on the watch you have to swipe the red phone icon on the display to the right.    To end the alert after the call press the red alert i...
Wed, 5 Feb, 2020 at 10:35 AM
How can I end an active alert?
There are three different ways to end an active alert. 1) The first and preferable way to end an active alert is that the helpers end the call. After th...
Wed, 5 Feb, 2020 at 2:29 PM
How do I geolocate the watch?
The administrator of the watch can geolocate the watch anytime in the online watch management portal.  Go to 'Map' and press 'Start Geolocat...
Wed, 5 Feb, 2020 at 2:24 PM
How accurate is the geolocation?
Smartwatcher emergency watches use state-of-the-art positioning technologies such as GPS, WPS and LBS to obtain the most accurate position of the watch wear...
Wed, 5 Feb, 2020 at 10:53 AM
Will there be an active alert if I geolocate the watch from the user portal?
If the administrator is geolocating the watch from the online user portal, there will be a yellow icon visible on the watch. The helpers / emergency center ...
Wed, 5 Feb, 2020 at 10:52 AM
How can I use the safety timer on the watch?
When the safety timer is active, safety must be confirmed by pressing on the screen of the watch by the wearer. It is possible to have the safety timer acti...
Tue, 11 Feb, 2020 at 12:00 PM
How does the inactivity sensor works?
In Watch Management under 'Watch Settings', you find the option to switch on the 'Confirm safety on movement (inactivity sensor)' featur...
Thu, 20 Feb, 2020 at 3:25 PM