General questions

Which models are water resistant?
Our MOTION and SPIRIT watch is IP68 certified and thus have the highest possible rating for water resistance. Its IP68 water resistance rating allow you to...
Fri, 26 Mar, 2021 at 3:29 PM
How long does the battery last?
Out of our standalone watches, the ESSENCE and MOTION offer the best battery life. In the overview below you will find the battery life of the different mod...
Thu, 23 Jan, 2020 at 2:47 PM
How do I add helpers?
The administrator of the watch can add helpers in the online watch management portal: my.smartwatcher.com/login In the "Helpers" menu, you ca...
Wed, 16 Dec, 2020 at 5:08 PM
Is it possible to determine an order of who is being called, or are all helpers contacted at the same time?
With the new Family & Friends and Family &F riendsPRO subscriptions, as well as the old Family &Friends Plus, all registered Helpers are contact...
Wed, 24 Nov, 2021 at 2:52 PM