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Which models are water resistant?
How long does the battery last?
How do I add helpers?
Is it possible to determine an order of who is being called, or are all helpers contacted at the same time?
SPIRIT Getting Started
SPIRIT Getting Started Video - (Swiss German version)
Active alert: How do Helpers get notified?
PROFESSIONAL subscription: how does it work?
Why do I have to fill out a questionnaire if I choose a PROFESSIONAL subscription?
How do I add or change details of the emergency call center questionnaire?
How can I change my subscription?
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SPIRIT and SPIRIT petite
SPIRIT User Guide / Instruction Manual and relevant documentation
How can I turn on the SPIRIT watch? / How can I turn off the SPIRIT watch?
Why do I have to charge my SPIRIT or SPIRIT petite watch every day?
How do I trigger an alert on the ESSENCE and MOTION?
What is the main difference between the ESSENCE and the MOTION watches?
Can I also set an alert without pressing the red button on the ESSENCE and Motion?
ESSENCE / MOTION instruction manual
How can I end a call on the ESSENCE watch?
First usage of the Smartwatcher watch
How do I register my watch?
How do I activate my emergency watch?
Where do I find the watch phone number?
What can I do if the SIM ID and watch phone number are not shown on the watch?
How to avoid triggering false alerts?
How is an active alert ended? Can the wearer end the alert?
How do I geolocate the watch?
How accurate is the geolocation?
Will there be an active alert if I geolocate the watch from the user portal?
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Why do I need a watch management portal?
Watch settings overview in watch management
What is the difference between the three different watchface styles of the ESSENCE watch??
Overview of the SmartWatcher® app
Do I need the SmartWatcher® App as a helper?
How do I use the SmartWatcher® app as a helper?
Do I have to pay for the SmartWatcher® app?
Can I use the SmartWatcher® app if I am not a helper of a watch wearer?
Anwers to the 6 most Frequently Asked Questions (in Swiss German)
Thirty day Trial - Return Policy
Returning your watch bought in the Smartwatcher webshop
Why do I receive a payment reminder when I have selected "SEPA standing order" as my payment method?
Help Desk Software